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Whistle Blowing and Complaints Handling Policy


This Whistle Blowing and Complaint Handling Policy (the “Policy”) is in furtherance of the Bank Group’s desire to strengthen the Bank’s system of integrity and the fight against corruption and related offences. The Policy sets forth the conditions and procedures for investigations of allegations of corruption, fraud and any other misconduct. It is issued consistent with the establishment by the Bank’s Board of Directors (the “Board”) of the Anti-Corruption and Fraud Investigation Division (the “Division”), and the Board’s adoption of Guidelines for Combating Corruption and Fraud in Bank Operations. The Policy takes cognizance of the Uniform Frame work For Preventing and Combating Fraud and Corruption adopted by the Heads of International Financial Institutions in September 2006 with respect to definitions of Corrupt, Fraudulent, Coercive and Collusive Practices and Misconduct.

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