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Working Paper 172 - Political Economy of Service Delivery: Monitoring versus Contestation
Many communities experience low effort or inefficiency by public officials in delivering public services to the population at the local level. One reason is political contestation at the local authority levels which then results in more time being spent on fighting rather than in the provision of public goods. For example, at the individual level, doctors in Tanzania may spend ½ an hour per a day with patients because no one is monitoring them, and teachers in Senegal may teach only about 3 hours a day, which is less than ¾ of the required time.