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  • Référence: P-ST-H00-002
  • Date d’approbation: 03/02/2017
  • Date de début: 20/12/2017
  • Date d'évaluation: 06/07/2016
  • Statut: En coursOnGo
  • Agence d'implémentation: BANQUE NATIONALE SAO TOME ET PRINCIPE
  • Emplacement: Nationwide


The project will entail procuring the various elements (hardware, software, training, disaster recovery center) for upgrading Dobra 24, and ensuring that it meets the relevant international standards with regard to safety and efficiency. The upgraded system should meet the preconditions to be certified by international card schemes, such as Visa and Mastercard. Throughout the process, there should be a constant focus on the adequate management of risks, in particular general busi ness risk, financial risks and operational risks (including ensuring business continuity). The planned improvements should include the possibility to process mobile payments, hence contributing to financial inclusion. The estimated cost is about USD 1.5 to 2 million,

The activities include:

(i)Procurement and installation of an upgraded solution for Dobra 24 payment's module, including the necessary replacements /upgrades in hardware and software, with a view to ensuring resiliency, scalability, redundancy, and a high-level of availability of the system, and in general ensuring a high level of compliance with international standards;

(ii)The procurement of a new data center and a disaster recovery center to ensure a high level of security and business continuity; these should have the capacity to also host the ATS system in phase 2;

(iii)The implementation of the necessary equipment and processes to obtain Visa/MasterCard PCI-DSS certification;

(iv)The procurement and installation of additional modules allowing for the safe and efficient processing of mobile payments and additional services such as bill payment and payment of government taxes;

(v)The reinforcement of SPAUT's capacity to manage the new system and adequately manage operational risks and on-the-job training and knowledge transfer; and

(vi)Strengthening the capacity of SPAUT for efficient system maintenance and management through specialized training programs.


The broad development goal of the project is to promote a competitive financial sector and financial inclusion in São Tomé and Príncipe, by assisting the authorities to develop a national payments system, improve its oversight, enhance the legal framework to include all electronic payments and services and support preparation of a national financial inclusion strategy.


São Tomé and Príncipe's current financial infrastructure is insufficient to meet the needs of a growing and inclusive economy. Existing payments systems lack safety and efficiency and do not allow connectivity to international payments networks (e.g. Visa or MasterCard). The current manual check-clearing system does not meet the needs of the banking sector to exchange time-critical, high-value payments. The current card system also suffers from a number of problems related to a lack of safety and efficiency. Those problems translate into the network being unavailable more than 3 hours a day on average and a poor customer experience, which puts at risk the overall objective of the system and trust in card payments. Given the weakness of the financial infrastructure in STP, the Bank Group involvement and support is seen as a major contribution to the economic development of the country.

The intervention involves internationalization of the payment system which will add great value to the current domestic payment system, enhance competitiveness of the banking sector, boost tourism and enhance the franchise value of the Bank as a "partner of choice" in STP. The country is endowed with natural resources especially endemic animal and plant species, beautiful natural reservoir sites and cultural diversity, which are great assets to tourism development. Tourism is the main component of services exports of STP and is currently a greater source of foreign exchange earnings than goods exports. However, the tourism sector current contribution to GDP of 15% in 2015 is substantially below its potential, largely due to the limitations of the existing payment system, which does not permit tourists and foreign visitors to freely use international credit cards on the islands . Tourists have to pay using cash which poses a risk. This state of affairs also locks out hotels and international travel companies that would otherwise promote STP as a tourist destination but because of the inability of local service providers to accept electronic/international credit card payments, this potential international publicity has not been exploited. The Bank's proposed intervention will eliminate this constraint. The project has a potential impact on domestic and cross-border trade. Wide-spread use of international credit cards on the islands will boost domestic trade as tourists will be able to spend more on locally produced goods. Ability of more nationals to hold locally issued credit cards, linked to major international credit cards networks, will boost cross-border trade and regional integration, which is an important mandate of the Bank Group. The government also accords regional integration a key priority in its NPRS.II, 2012-2016. The ability of nationals to use such cards abroad will render the risk of carrying huge cash on trips unnecessary and also increase accountability in the use of public funds. It also has the added advantage of mitigating money laundering and illicit financial flows, which is in accord with the Bank's new strategy in this area.


i) The main beneficieries will be;

(ii) Commercial Banks in Sao Tome,

(iii) The population and tourists;

(iv) Hotels operators and

(v) Women who are engaged in cross borader trade

Contacts clés

BANDA Jonathan Richard Kamkosi - PIFD0


Source Montant
FADUAC 1.500.000
FSNUAC 2.400.000
DeltaUAC 2.400.000
TotalUAC 1.500.000
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